This policy sets out what Pick Chance will rely on to process information, including personal and business data, that we collect from you or that you provide to us. Each time you access or use our Services or provide us with information, by doing so you are accepting and consenting to the practices described in this Privacy Policy.

The (“Merchants”, “Customer”) shall refer to the Customer whether he has benefited from the Application service or has registered on the Application only without making any request. It is also referred to as the (“producer provider” or the “factory”) who presented its products or production residues. It is referred to as the “customer” who has benefited from the application service or placed the order at least once.

We maintain at all times the privacy and confidentiality of all personal and commercial data that we obtain. This information will only be disclosed if required by any law or when we believe in good faith that such action will be required or desirable to comply with the law, or to defend or protect the property rights of this site or its beneficiaries.

We will prepare a commercial directory that includes your data in order to facilitate access to you from your customers and those interested in the products you offer on the basis that it is within collective data used for advertising purposes and statistical research in the market.

1. Please be aware that we collect commercial data when you use our services, and this is with the aim of better promoting the factories where we are anchored

For trust and credibility in effective transactions through the Pick Chance platform and help us diagnose and improve customer experiences, and this information is represented in: data on the pages you access, device protocol address, device identity, device type, information on geographical location, contact information, mobile network information, and statistics on display Page and traffic to and from the Sites, Uniform Resource Locator (URL), Advertising Data, Standard Network Log Data, and other information. We also collect anonymous information through our use of cookies. We also collect contact information such as name, address, phone number, email, and similar information. Financial information such as full bank account numbers, in addition to detailed personal data such as your date of birth and national number.

2. Pick Chance may monitor or record its telephone conversations with you or anyone acting on your behalf, by contacting us you acknowledge that your communication may be overheard, monitored or recorded without further notice or warning.

3. We may collect data about you and your interactions with our Services to help protect you from fraud and misuse of your personal and business data. We may also assess your computer, mobile phone or other access device for malware or malicious activity, and we may use your device's unique identifier to provide you with Services. Location-based sites such as ads, search results, and other personalized content.

4. We collect information that you provide to us directly through your access or use of the Services, for example, when you create or modify your account, request a service, contact our customer care center or contact us in other ways. This information could include: your name, date of birth, email, mobile or telephone number, mailing address, brand and product image, payment method, and any other information you choose to provide to us. We require that all users pledge to us that they are at least 18 years old.

We may use the data we collect for some or all of the following purposes:

• Maintain, troubleshoot and improve our Site, Platforms, applications, products and services.
• Provide you with agreed products and services.
• Developing new products and services.
• Measure the performance of our Website, Platforms and Applications.
• Security and protection of your account.
• Fulfilling our legal, regulatory, and reporting obligations.
• Communicate with you about our website, platforms, applications, products, and services. Such as informing you of changes and updates, alerting you to data security breaches, and providing you with customer support services.
• Provide, maintain, and improve our Services, including, for example, facilitating payment methods, sending receipts, providing products and services you request (and sending related information), developing new features, providing customer support to users and service providers, developing security features, grant permission to users, and send upgrades and updates Product and management messages.

• Perform internal operations and management, including, for example, preventing fraud and misuse of our Services, troubleshooting software errors and operational problems, performing data analysis, testing and research, and monitoring and analyzing usage and activity trends.
• Send or facilitate communications (i) between you and a Product Provider, such as estimated times of arrival (ETAs), or (ii) between you and a contact of yours regarding your use of certain features such as referrals or invitations.
• send you information we think may be of interest to you, including information about Platform products and services, promotions, news and events, as permitted and in accordance with applicable local laws, process contests or other promotional entries and fulfill any related prizes;

o   Notify you about changes to our services.

o   Allow you to participate in interactive features of our Services.

o   Keeping our Services safe and secure.

o   Customize and improve the Services, including providing or recommending features, content, social communications, referrals, and advertising.

5. We sometimes place small data files called cookies on your device. They enable the Site to remember your actions and preferences (such as login, language, font size, and display preferences) over a period of time so that you do not have to re-enter them each time you return to the Site. Or move from one page to another.

6. We may share Business Data that we collect about you as described in this Statement or as described at the time the information is collected or shared, including the following: Through our Services, we may share your Personal and Business Data:

o   With the product provider when making the deals you require. For example, we share your name, phone number, and location to deliver products with the product provider and shipping companies

o   With third parties to provide a service, you have requested through a partnership or promotion offered by a third party or by us.

o   With third parties with whom you choose to allow us to share your Commercial Data, for example, other applications or websites that integrate with our API or Services, or an application processing interface (API) or service with which we integrate.

o   With your employer and any third parties required to be engaged by us or your employer, if you participate in any of our enterprise solutions.

7. If a site is acquired by others or we go out of business, user information becomes an asset that is transferred or acquired by a third party.

You acknowledge and agree that we have the right to transfer the personal and business data described in this Privacy Policy to and from and to process and store it on our servers. We will take the necessary measures to protect your personal and business data in accordance with this Privacy Policy. By submitting your personal and business data, you consent to this transfer, storage or processing. We will take all necessary and reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

With respect to personal and commercial data processed, stored, and transmitted to and from our servers, Pick Chance is the data controller for the purpose of complying with data protection laws in the Arab Republic of Egypt to maintain the integrity of our databases, to perform services on an ongoing basis on your behalf, for research and analytics purposes, and for statistical purposes To ensure compliance with applicable laws and regulations, we retain personal, business and demographic information provided by merchants and product providers for an extended period of time. Pick Chance will not be responsible for the accuracy of the information you provide, and will modify and update your personal and business information in our databases upon your request. We will erase or archive your personal and business information from active use if required to do so by a specific law or at your request. By accessing or accessing the Services, you do hereby represent and warrant that you understand that all information provided by you and through the Services or otherwise to Pick Chance may be used by Pick Chance in accordance with applicable laws, this Privacy Policy, and our customer terms and conditions of use.